Accepting the privacy policy :

In order to serve you as you accept, we must process your personal information. By using our Services, you confirm that you have read and understood this policy and accepting it, including how and why we use your information. If you do not wish us to collect or process your personal information in the ways described in this policy, you should not use our Services.

Type of information collected about you :

- information you provide to SOLVED PLUS :

We collect information that can personally identify you, including your name, company name, email address, your country, your address and phone number, when you:

create an account
subscribe to get product license
subscribe to our newsletter
request to receive important value-added resources (i.e. case studies)
request access to the trial version of the API
contact us

We also collect additional information that allows us to know how you use our Services. This data includes your language preferences, your country of residence, the name of your employer, name of your computer or employ’s computer, your profession and the industry in which you work.

We don’t collect information like your banking info, credit card number or any other financial information.

After creating an account or registering to our Services, and with your consent, we collect the following additional information:

your subscription packages and payment information;
details of the Services you have purchased or are interested in;
your communication preferences;
records any interactions with you, if any, including service records, correspondence, claim details and their resolutions;
the content you have transmitted to us, such as the comments you have posted on our products or forums.

- Automatically collected information :

We also collect certain information about our Services you are using and the way you use them to improve your experience and developing better applications.

This information includes:

system information, computer hardware, your settings, version of application you use

Usage of your personal information :

We use your personal data carefully and in a useful manner, including:

to verify your identity, to the extent necessary to fulfill our contractual obligations to you
to provide you with the Services, products, support or information you have requested regarding your application, to the extent necessary to fulfill our contractual obligations to you
to send you important information under the contract we have with you
to send you other special offers, promotions, newsletters, surveys or other information that you have agreed to receive, as long as you wish
to support our legitimate interest in better understanding our applications, with the aim of improving them and your experience
to correct problems that arise in our applications to the extent necessary to fulfill our contractual obligations to you
to support our legitimate interest in better tailoring our advertising to your interests
to support our legitimate interest in using automated systems to analyze your data using machine learning and advanced analytics to improve our applications
to support our legitimate interest in preventing and reducing software fraud and piracy

Unless otherwise stated, there is no legal or contractual obligation that requires you to provide this data. However, if you do not provide this data, we may not be able to offer you our Services.

Protection of your personal information :

SOLVED PLUS encrypt data collected from you

Cookies and similar technologies could be used

SOLVED PLUS not sharing any of your information with any third-party service provider

All your data is used by SOLVED PLUS only

SOLVED PLUS not looking for any harmful data

Unfortunately, no transmission over the internet or electronic storage method is perfectly secure. Therefore, while we strive to protect your personal information, we cannot guarantee their absolute security.

If you have any questions regarding the security of your personal information, please do not hesitate to contact us on solvedplus@gmail.com.

Update and delete your personal information :

You can request to update or delete your data by sending us an email on solvedplus@gmail.com. With subject personal information, if you don’t use any of our services, we will delete your info at once, if you still use our service your delete request will be done on our service expiration.

Changes of this privacy policy :

If and when our way of processing your personal information changes, we will make sure that you are aware of it by updating this Privacy policy and we will notify you of the latest update If we have your email address.

Contacting with us :

You can contact us with any questions regarding your personal information at the email address: solvedplus@gmail.com.

PRIVACY POLICY

Last Updated: May 15, 2020 Effective date: June 23, 2020